FAQ | ICS — International Chemical Supplier & Manufacturer

Products

Yes — sample quantities are available for most stock formulations. Custom formulations typically require a lab trial first.

Every product ships with a TDS and MSDS, available for download on request or from the Download Center.

Samples & MOQ

MOQ varies by product and packaging format — most stock items start at 25kg. Contact us for the specific product you need.

Samples are typically dispatched within 3–5 business days of a confirmed request.

Delivery & Payment

Domestic orders typically ship within 5–7 business days. Export orders depend on shipment mode and destination port.

Advance payment, letter of credit, and agreed credit terms for established accounts — discussed per order during quotation.

Export & Technical Support

Yes — commercial invoices, certificates of analysis, and MSDS/TDS packs are prepared for every export shipment.

Yes, our technical consultancy service covers both remote and on-site troubleshooting for dyeing and finishing lines.

Our technical desk answers process-specific questions directly — send a message and a chemist will reply, not a sales script.

Answers before you ask them